You will need to go to the PayPal website and request a new password from PayPal:
- Go to http://www.paypal.com
- Click the Login button in the upper right part of the page.
- On the Login page, click the “Having trouble logging in?” link, just under the login button.
- This will take you a page where you can follow specific instructions for resetting your password.
Note: You will need to know your PayPal account email address to complete a PayPal password reset.