If you are a credit or audit student, follow these TEN EASY STEPS to prepare for your next SU Online semester.


STEP 1: Register for your courses.

This is the most important thing you can do to prepare for the next semester.  Register early to avoid late fees. 

Have questions about registration?  See the General Registration FAQs section in the SU Tech Support Knowledge Base for answers to common registration questions.


STEP 2: Make sure you correctly receive your email receipts for your course registration.

You should receive 3 emails when you register:

  1. A receipt from the SU Online Store: This email will come from "store@summituniversity.org" and have the title "Receipt - Summit University: [order number]."
  2. A receipt from PayPal: This email will come from "service@paypal.com" and have the subject line "Your payment to Summit University" and confirms that your payment has been correctly processed by PayPal.
  3. A separate email confirming your registration: This email will come from "payments@summituniversity.org" and have the title "Your Summit University Order ([order number])."  This email is very important, because it will contain confirmation information regarding your registration AND your username, password and SU Online (Moodle) login instructions.
Missing an email?  Contact SU Tech Support by opening a new support ticket.

STEP 3: Try to login to SU Online (Moodle) with your username and password.

It can be hard to keep track of important details like your username and password.  Check to make sure that you can correctly login to SU Online (Moodle) AT LEAST ONE WEEK before classes start. 

Having problems logging in or don't remember your username or password?  Check out the Usernames and Passwords solutions in the Knowledge Base.

STEP 4: Make sure that your new courses are listed in your "My courses" list.

The courses that you register for should all automatically appear in your "My courses" list on your "My home" page.  Login AT LEAST ONE WEEK before classes start to make sure that you can see all of your upcoming courses. 

Can't see all of your upcoming courses?  Contact the SU Registrar at registrar@summituniversity.org for help.

STEP 5: Download and read your syllabus, schedule and textbook sheet for each course.

The syllabus, schedule and textbook information sheet will give you important information about your upcoming course(s). 

Having trouble downloading and viewing these documents?  Try this solution in the Knowledge Base.

STEP 6: Buy your textbooks EARLY.

All textbook information is posted in your courses (see the above step).  Purchase your textbooks EARLY.  We recommend buying books at least one month before the beginning of the next semester (even earlier for non-US residents). 

Have questions about buying textbooks? Check out the Buying Textbooks area of the Knowledge Base.

STEP 7: Make sure your browser is up-to-date.

SU Tech Support recommends that you use the latest version of Mozilla Firefox, Google Chrome, Internet Explorer or Safari for your course work.  If you are using an older version of one of these browsers, you may be missing some critical features in your courses. 

Not sure how to check if your browser is up-to-date?  See this solution in the Knowledge Base.

STEP 8: Determine if your computer needs some maintenance or updates.

While we don't recommend making major computer changes in the middle of a semester, semester breaks are a great time to schedule any required maintenance or updates for your computer.  This could be as simple as cleaning up your files and programs, saving older files to your portable hard drive/cloud storage, and checking for updates.  If your computer was having trouble during the semester, it may also be a good time to have it checked.  SU Tech Support is not able to help with individual student computer problems, so it is up to each student to make sure that his or her computer is capable of accessing courses prior to the start of each semester.  If someone is helping you with computer maintenance and updates and needs some Moodle examples to test, please direct him or her to Moodle 102 as a course with examples of readings and activities that you can use for testing purposes.

Not sure if your computer needs maintenance or updates?  Find a local tech buddy who can help you determine this.

STEP 9: Double-check the academic calendar.

Be sure to check the Academic Calendar on the SU Website for important dates related to the upcoming semester.  We suggest that you bookmark this page in your browser, as well as add important upcoming dates to your personal calendar. 

Have a question about a date on the Academic Calendar?  Contact the SU Registrar for general semester date questions.

STEP 10: Review key Moodle and SU Tech Support resources.

The beginning of each semester is a great time to review key Moodle and SU Tech Support resources, such as: 

  • Moodle 101 and Moodle 102: Each course is a little different.  Before the semester begins, check the syllabus for the key Moodle 102 sections that you need to be familiar with and then head over to Moodle 102 to practice before the start of the semester.
  • SU Tech Support Knowledge Base: We've added many new solutions during the winter break, so be sure to visit the Knowledge Base home page and bookmark this page for future reference.
  • How to contact SU Tech Support: Remember that SU Tech Support is available to help you with your Moodle technical questions and problems throughout the semester.  Contact us at any time by opening a new support ticket and one of the agents will reply to you within 24 hours.

Need help with Moodle 102?  Check our the Knowledge Base for more information on how to use Moodle features, then contact SU Tech Support with your specific question.