You will need to go to the PayPal website and request a new password from PayPal:

  1. Go to
  2. Click the Login button in the upper right part of the page.
  3. On the Login page, click the “Having trouble logging in?” link, just under the login button.
  4. This will take you a page where you can follow specific instructions for resetting your password.

Note: You will need to know your PayPal account email address to complete a PayPal password reset.