SU Tech Support

Adobe Flash 4

• What is Adobe Flash Player and how to I download it?
• How can I tell if I already have Adobe Flash Player installed?
• How do I update Adobe Flash Player?
• How do I set up automatic updates for Adobe Flash Player?

Internet Browsers 7

• Which internet browsers are supported by SU Tech Support?
• What is a browser and which browser am I using?
• How can I tell if my browser is up-to-date?
• I keep seeing "Cookies must be enabled in your browser" when I try to login to SU Online. How do I enable cookies?
• Can I use SU Online (Moodle) with cookies disabled?

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Amazon Kindle Readers and Apps 4

• How do I buy a Kindle version of my textbook?
• How can I get a list of Kindle books that I have purchased?
• How do I download the Kindle app for my Kindle/computer/tablet/smart phone?
• How do I read Kindle books on my computer?

Livestream Questions Using Vimeo 4

• Video has stopped playing during the live stream.
• I see DVR in the upper left-hand corner of the video. What does this mean?
• I don’t know how to access the chat window during the live event.
• When I go to watch a replay or live event, I see an error: “embedding is disabled on this page.”